Refund Policy
Refund Policy - the basics
At Mind Honey Collective, we are committed to providing you with a satisfying and enriching mindfulness experience. Your trust is important to us, and we want you to feel confident and happy with your purchase. If, for any reason, you are not completely satisfied with your personalized Mini-tation, we are here to help.
A legal disclaimer
This Refund Policy is a legally binding document that establishes the terms and conditions regarding refunds for purchases made from Mind Honey Collective. By purchasing our products, you agree to the terms outlined in this policy. This document is designed to comply with relevant consumer protection laws and to provide clear guidelines for refund requests. If you have any questions about this policy, please contact olga@mindhoneycollective.com.
satisfaction GUARANTEE
We offer a full refund for your purchase of a personalized Mini-tation, no questions asked. Your satisfaction is our top priority.
In addition to offering a refund, we provide the option for a redo of your personalized Mini-tation. If you prefer to give it another try, we will work with you to create a new Mini-tation that better meets your needs.
Conditions
You may request a redo or refund within 30 days of your purchase. This allows you ample time to experience your Mini-tation and determine if it meets your expectations.
To initiate a redo or refund, simply contact olga@mindhoneycollective.com with your order details. We will process your request promptly and ensure that your redo or refund is completed as quickly as possible.
Refund Processing
Once your refund is received and approved, we will initiate a refund to your original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.
Contact Us
We believe in keeping things simple. If you have any additional questions about our refund policy or need assistant, please do not hesitate to contact us at olga@mindhoneycollective.com. We are here to support you through your mindfulness journey.